Privacy & Cookie Policy
Last updated: 8th April 2025
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information when you visit bonitaeloise.com or interact with our brand. It also explains how we use cookies and similar technologies on our website.
Who we are
Bonita Eloise Ltd is a UK-based small business creating unique, repurposed homeware.
For any privacy-related queries, please contact us at: Email: hello@bonitaeloise.com
Bonita Eloise Ltd is registered in England and Wales. Company Number: 16345961.
Registered office address: Kings Court, London Road, Stevenage, SG1 2NG.
The information we collect
We may collect and process personal data when you:
Place an order through our website
Join our waitlist or subscribe to email updates
Contact us by email or through our contact form
Interact with our website through cookies
This may include:
Your name and contact details
Delivery and billing address
Order history and preferences
Email marketing preferences
Technical data such as IP address and browser type
We do not collect or store payment card details. These are securely handled by trusted third-party providers.
How we use your data
We use your data to:
Process and fulfil your orders
Send updates if you have subscribed to emails
Respond to enquiries or messages
Improve our website and customer experience
We will never sell or share your personal data for advertising purposes.
Legal basis for processing
We process your data under the following lawful bases:
Contract – to fulfil orders and provide customer service
Consent – for email marketing and cookies
Legitimate interest – to improve our service and respond to enquiries
You may withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.
Marketing emails
If you have opted in to receive updates, we may email you with product news, behind-the-scenes insights, or early access to collections. You can unsubscribe at any time using the link in any email, or by contacting us directly.
Your rights under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction or deletion
Restrict or object to how your data is used
Withdraw your consent
Request transfer of your data to another provider (where applicable)
To make a request, email hello@bonitaeloise.com.
How long we keep your data
We retain your data only as long as necessary to:
Fulfil your order
Comply with UK legal and financial record-keeping
Support future queries or customer service
Cookies
What are cookies?
Cookies are small text files stored on your device when you browse websites. They help us understand how our site is used and improve your experience.
What cookies we use
We use:
Essential cookies – To keep the website functioning correctly
Analytics cookies – To track site usage and performance
Functionality cookies – To remember your preferences
Marketing cookies – Used only if you consent, sometimes via embedded content (e.g. Instagram or Pinterest)
We do not use cookies to collect sensitive or personal information.
Managing cookies
When you first visit our site, a cookie banner will appear. You can choose to accept all cookies or manage your preferences.
You can also control or delete cookies through your browser settings at any time. For more information on managing cookies, visit: https://www.allaboutcookies.org
Third-party services
We work with trusted providers such as:
Squarespace (our website platform)
Stripe and PayPal (secure payment processing)
Email services for sending updates
Analytics tools for performance insights
These providers process your data only on our behalf and are not permitted to use it for their own marketing.
Policy updates
This policy may be updated from time to time. The latest version will always be available on this page.
If you have any questions, email us at hello@bonitaeloise.com.